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Language Assistance Providers

Practices must arrange for free language assistance for patients and families upon request.  Prior to October 16, 2016, all practices were to establish a relationship with a language assistance provider so that you know who to call if needed.

There are many vendors available in the market that provide interpreting and translation services. Listed below are a few of the companies that we have identified with a preliminary search. We do not specifically endorse any of these vendors. The intent is to provide you with a starting point in your search for an interpreting service that works best for your specific practice.

You should check with your local medical association and your specialty societies to see if they have identified any specific vendors. It is possible that these organizations may have negotiated discounts for their membership.

Things to remember when you chose a service for your practice:

  • You cannot pass the cost on to your patient for these services
  • Because protected health information will be disclosed to an interpreter, they will meet the criteria of a business associate under HIPAA.
  • You must have a business associate agreement in place in order to be HIPAA compliant. (Sample available here)

Language Interpreting Services

Alta Language Services  888.302.4455

Certified Languages International 800.225.5254

CTS Language Link 855.295.9177

Language Line Solutions 800.752.6096

Language Services Associates 800.305.9673

Tennessee Foreign Language Institute 615.741.7579 x113 (Alyse Adcock, Project Manager)

 

Hearing Impaired Interpreting Services

Language Line Solutions 800.752.6096

Language Services Associates 800.305.9673

American Sign Language Interpreters 877.899.3824

 

State Resources for Interpreters

Tennessee
Tennessee Association of Medical Interpreters and Translators (TAMIT)
Contact: info@tamit.org
351 Carysbrook Cove
Memphis, TN 38120

Tennessee Foreign Language Institute
Contact: Alyse Adcock, Project Manager
615.741.7579 x113  Fax 615.253.5488
Email: alyse@tfli.org or its@tfli.org

 

Kentucky
South Eastern Medical Interpreters Association (SEMIA)

Georgia
Medical Interpreter Network of Georgia (MING)

Sample Forms From TFLI

TFLI has provided the following sample forms.  Please note that SVMIC does not endorse the TFLI, but we have provided these forms for your convenience.

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