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SVMIC Actions and Resources to Assist with Coronavirus Impact

By Judy Musgrove
Assistant Vice President, Marketing & Communications, SVMIC

May, 2020


SVMIC has proactively developed several financial programs to help with the impact of the COVID-19 pandemic on practices. The company has also developed an extensive network of resources to help policyholders and staff respond in the most rapid and efficient manner to the changes necessitated by the current situation. As always, SVMIC’s staff of risk, legal, and practice management experts are on hand to respond to your questions by email or phone – please contact us at ContactSVMIC@svmic.com or 800.342.2239 if we can be of assistance.

   Temporary Part-time Discounts are available for policyholders who have experienced significant decline in patient volume due to the COVID-19 pandemic.

  Flexible Payment Terms are being extended upon request when cash flow concerns due to the pandemic are causing a hardship for practices.

    SVMIC’s Board of Directors elected to Suspend All Planned Rate Increases for 2020 to attempt to alleviate any additional burden on policyholders during this difficult time.

   We have Waived Self-Study Education Fees for the remainder of 2020.

   SVMIC continues to offer Consultations with Risk, Legal and Practice Management Experts free of charge at any time to all policyholders.

   Extensive Resources dedicated to COVID-19 and updated daily, including a website, a podcast, and timely webinars about returning to seeing patients.

   Your Coverage  
   Re-opening/Re-starting Practice
   SVMIC’s Response
   General Information
   Telemedicine
    HIPAA
   Government Programs & Financial Assistance
   Consent and Disclaimers
    Billing, Medicare, & Commercial Payers
  HR & Safety
   OSHA
   State DOIs

About The Author

Judy is the Assistant Vice President of Marketing and Communications at SVMIC.

A native of Southwest Florida, Judy moved north for college and graduated in 1993 from the United States Military Academy at West Point with a double major in Systems Engineering and Mathematical Economics. Judy spent six years serving our country in the U.S. Army Medical Service Corps with assignments including Practice Manager of the Walter Reed Army Medical Center Psychiatry Department and Officer in Charge of all U.S. medical assets deployed to Bosnia-Herzegovina.

Upon leaving the Army, Judy worked for Corning Inc. in upstate New York for five years in global market analysis and market development. In 2004, Judy and her family moved to Nashville where she began a Corporate Marketing department at LP Building Products. Judy held several roles at LP during her 10 year tenure there, including leading the activation of the LP Field naming rights.

In 2014, Judy came to SVMIC to fill a newly created role leading the Marketing and Communications function. At SVMIC, Judy has led several initiatives including rebranding the company, the launch of SVMIC's Mutual Value Plan, the conversion to electronic check-in at our Risk Education seminars, redesign of SVMIC's websites, the creation and launch of our Vantage™ policyholder platform, and several marketing campaigns. Judy's passion is for customer-focused branding that is clear and simple.

Judy and her husband, Kendall, live in Franklin with their two daughters and menagerie of animals. Judy's interests include tennis, reading, cooking, and traveling.

The contents of The Sentinel are intended for educational/informational purposes only and do not constitute legal advice. Policyholders are urged to consult with their personal attorney for legal advice, as specific legal requirements may vary from state to state and/or change over time.

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