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The Sentinel: May 2019

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Successful Navigation Through an Adverse Risk Environment

Risk Topics  |  Kevin Klauer, DO, EJD, FACEP

Editor’s Note: “Successful Navigation through an Adverse Risk Environment”, presented by Dr. Kevin Klauer, is one of our two live Risk Education options for SVMIC policyholders and staff. Using an interactive format, Dr. Klauer engages attendees and explores the multiple high-risk features o...

Know Your Medical Devices

Closed Claim Review  |  Jamie Wyatt, JD

The United States is the largest medical device market in the world, generating over $180 billion in annual revenue. [1] An area of growing concern for some in the healthcare community, but often unknown to patients, is the role of medical device sales representatives in patient care. Among these concerns are...

Take a Gemba Walk

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Gemba is a Japanese term meaning “the real place.” In medical practices across the country, administrators are taking the walks to the “real places” in their practices – the front office, the exam rooms, the business office, and throughout the halls of their practices. Administra...

Finding - and Resolving - Problems in the Billing Office

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

As a business, there’s a lot of money at stake in a medical practice. When mistakes occur in the billing office, it is easy for you to get frustrated. If you’re consistently spending time handling the aftermath of blunders, then it is time to shift your focus from problem resolution to problem pre...

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