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The Sentinel: October

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Time Well Spent

Closed Claim Review  |  Stephanie Walkley, JD, BSN

Kelly Johnson, a 45-year-old G0P0[1], presented to the office of gynecologist Dr. Belinda Smith after being referred for evaluation of chronic pelvic pain.[2] Mrs. Johnson had an extensive history of gynecological problems including endometriosis and ovarian cysts. Prior to her appointment with Dr. Smith, Mrs...

Missed Appointments in the Time of COVID-19

Risk Topics  |  Jeffrey A. Woods, JD

From a financial standpoint, missed appointments and “no-shows” have always been a significant problem for healthcare practitioners. It has been estimated that, prior to the COVID-19 pandemic of 2020, the cost of missed patient appointments was more than $150 billion annually. Of course, the &ldqu...

Contactless Registration Tips

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Many practices have moved to a contactless registration process. As the term infers, the process is completed without physical interaction with the patient. Patients are seeking safe environments, and the touch-free process can offer significant benefits for your practice. Consider these strategies to achieve...

A New Vantage® Feature: Vantage Discussions

Practice Management  |   Meghan Clark

There’s no question that 2020 has forced many of us to forego our usual routines and adopt innovative, new ways of doing things – both personally and professionally. One change that many are struggling to get accustomed to is the absence of live events and the opportunity to interact face-to-face ...

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