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The Sentinel: January 2020

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The Physician's Dilemma When Facing Unsafe Drivers

Risk Topics  |  Jeffrey A. Woods, JD

Last year, Prince Philip, the 97-year-old husband of Queen Elizabeth II of the United Kingdom, overturned the Land Rover he was driving after colliding with a minivan on a rural road outside of London. Prince Philip was unhurt and the two women in the other vehicle suffered only minor injuries. This incident ...

Body Language Makes a Difference

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

When you think about improving your patient experience scores, you might be quick to focus on your office décor or new equipment without pausing to think about the little things that can add up to a big deal in the minds of a patient. An interaction that garners high patient experience scores may be mu...

2020 Quality Payment Program Update

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Recently, the Centers for Medicare & Medicaid Service (CMS) revealed that the tool provided to look up participation status for the Quality Payment Program (QPP) was flawed. To ensure your participation status is correct for the current reporting year, please visit this link: &nbs...

Closed Claim: What It Takes to Stay the Course

Closed Claim Review  |  William "Mike" J. Johnson, JD

The right to have “your day in court” is a highly cherished cornerstone of the American legal system. As a physician, defending your professional care is paramount. Whether to settle a case or defend it through trial is an important decision. Going to trial can have great consequences: losing can ...

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