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Records Go Missing After EMR Outage

November 2018  |  Susan Decareaux, CPCU, RPLU, CISR

The following article is based upon an actual claim situation experienced by an SVMIC policyholder. The details have been altered to protect our policyholder’s privacy. It was day that began like any other for Dr. Sandra Lynn, an internal medicine doctor and the head of a multi-specialty clinic made up...

Chance Encounter Results in Privacy Breach

September 2018  |  Susan Decareaux, CPCU, RPLU, CISR

The following article is based upon an actual claim situation experienced by an SVMIC policyholder. The details have been altered to protect our policyholder’s privacy. What images do the terms “security breach” or “privacy breach” conjure up when you see them? Most people think...

Wrong Number Results in Security Breach

July 2018  |  Susan Decareaux, CPCU, RPLU, CISR

The following article is based upon an actual claim situation experienced by an SVMIC policyholder. The details have been altered to protect our policyholder’s privacy. Springtime in Arkansas brought pleasant temperatures as well as lots of mold and pollen, especially after the mild, wet winter. As a r...

What You Don't Know...Can Hurt You

May 2018  |  Susan Decareaux, CPCU, RPLU, CISR

The following article is based upon an actual claim situation experienced by an SVMIC policyholder. The details have been altered to protect our policyholder’s privacy. David[1], an employee of Dr. Jerome’s medical practice, was in college studying to become an IT Specialist. David was hired to m...

The One Thousand Dollar Ransom Request

March 2018  |  Susan Decareaux, CPCU, RPLU, CISR

The following article is based upon an actual claim situation experienced by an SVMIC policyholder. The details have been altered to protect our policyholder’s privacy. When Mandy*, the receptionist at the small rural medical practice of Dr. Smith, saw that the message light on the phone was blinking, ...

2018 CyberSecurity Outlook

January 2018  |  Susan Decareaux, CPCU, RPLU, CISR

Looking ahead to 2018, cybercriminals will redouble their efforts to steal personal health information (PHI). The number of ransomware attacks has steadily risen for the last few years, and there is no indication that it will slow anytime soon. Reliance upon technology in healthcare continues to grow, providi...

Is the Cloud Safe?

November 2017  |  Susan Decareaux, CPCU, RPLU, CISR

It seems that another cyber attack is in the news every week. Cyber criminals are trying to acquire personal information at an alarming rate, and the healthcare industry is a particular target.  Patients’ protected health information (PHI) often contains birthdates and social security numbers, and ...

Disgruntled or Dishonest Employees May Be the Source of a Security Breach

September 2017  |  Susan Decareaux, CPCU, RPLU, CISR

With all of the security breaches in the news recently, many medical practices have taken extra steps to keep their patient records safe. Employee training and awareness, installation of virus and malware protection, regular data back-up, purchase of a cyber security insurance policy, and hiring an IT person ...

It Adds Up Quickly

July 2017  |  Kari Stearn

Over the past decade, rapid advancements in technology have enabled a vast and expansive digital economy. As a result, medical practices of all sizes are using a broad range of personal and company-issued devices to keep employees connected to each other and to their workplace. But as connectivity grows, so t...

Cyber Security Coverage: Can You Afford to Be Without It?

May 2017  |  Susan Decareaux, CPCU, RPLU, CISR

Cyber security continues to rise towards the top of the list of concerns for businesses and medical practices.  Consequently, cyber insurance protection is also becoming more and more important. Along with the basic cyber security insurance limits ($50,000) provided by SVMIC at no additional premium, hig...

Practices in Multiple States Fall Victim to Ransomware Attacks

March 2017  |  Susan Decareaux, CPCU, RPLU, CISR

Current headlines contain many stories of cyber-attacks, including data breaches and ransom malware, more commonly known as ransomware.  Once your practice is hit by a cyber-attack, you’ll want to be able to quickly diminish the damages inflicted on your practice and your patients. Such damages inc...

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